Reputation Management

Turn your customers into a marketing engine

The reputation of your business precedes you, and customers new and old will react accordingly. Yelp, Facebook, Twitter, Google... countless testimonials are floating around cyberspace, and they are affecting your ability to keep old customers coming back and to attract new customers. They compromise your brand's reputation. With BeCreative360, your business can monitor reviews from all major sites in one place, gain new reviews, manage your customer feedback, and amplify your best reviews everywhere.
The only all-in-one platform for customer experience to offer a range of products that scale your business. Scan your business below to see how you rank:


Generate, monitor and manage your reviews from one place
  • All-in-One Customer Reviews Software
  • Turn consumer reviews into your competitive edge
  • Monitor all your reviews
  • Increase customer reviews
  • Manage and respond to reviews
  • Get reviews instantly with Messenger
  • Use reviews to get new customers


Put your business on the map and be found everywhere
  • Keep your listings consistent
  • Boost SEO with dynamic content
  • Check your online performance
  • Dominate local search

Auto Response

Respond to reviews without a click of a button
  • Review management on auto-pilot
  • Responding to positive reviews
  • Responding to negative reviews


Stay in contact with customers in real time
  • All your customer communication in one messenger app
  • A single text messaging platform
  • Your business wins when you text
  • Answer questions
  • Schedule appointments
  • Send reminders and confirmations
  • Announce promotions
  • Get new reviews
  • Stay connected on-the-go
  • Get help from your team


Design surveys to improve customer feedback
  • Simple and effective customer satisfaction surveys
  • Seamlessly measure the experiences you deliver across every touchpoint for every location
  • Run surveys for everything
  • Gauge customer satisfaction from several angles
  • Sophisticated functionality, simplified
  • Make it simple
  • Your best revenue driver
  • Intuitive reporting
  • Close the loop on feedback
  • Distribute surveys through all channels
  • Ask the right questions at the right times
  • Custom alert distribution
  • Dive beneath your survey responses


Fix issues before they become problems
  • Turn customer comments into support tickets
  • Take collaborative action on reviews, social comments and survey responses
  • Streamline issue management and resolution
  • Receive automatic alerts for ticket updates
  • Auto-create tickets based on customer experience
  • Create tickets while you chat
  • Reduce issue resolution time
  • Collaborate internally with activity logs
  • Integrate with your existing customer support ticket system
  • Choose how you view tickets


Turn your customer feedback into actionable insights
  • Turn customer feedback into business insights
  • Analyze insights from reviews, social media, and surveys in one place
  • From customer feedback to actionable insights
  • Discover emerging positive and negative trends
  • Measure performance by category
  • Make data-driven improvements
  • Customize insights to fit your priorities
  • Compare performance across locations
  • Refine and enhance your insights


Know your competitors’ customers better than they do
  • Competitor analysis through customer feedback
  • Hear every word of your competitors' customer feedback
  • Win with competitive benchmarking
  • Discover sentiment trends
  • Competitive NPS insights
  • Compare performance from every angle